Returns & Exchanges

At NotPedals.com, we stand by our high-performance electronics and offer a 30-day return window for all gear in original condition. If your equipment doesn't meet your technical requirements, we provide a streamlined process for refunds or replacements.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the item you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure the Hardware

  Place the electronic device in its original anti-static packaging and include all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Technical Inspection

  Once received, our technicians will verify the device's functionality and condition, after which your refund will be processed to your original payment method within 5 business days.